Legal

Privacy policy

Zain Financial respects your privacy. This policy describes the personal information collected through this website, how it is used, the service providers involved, and the choices you have.

When you use the inquiry form, we collect the name, email address, optional phone number, topic, and message you choose to provide. The website may also process basic technical and verification information needed to prevent spam and keep the form working.

We use this information to respond to your inquiry, arrange a review when requested, maintain appropriate business records, and protect the website from misuse. We do not sell your personal information.

The form uses Cloudflare for website delivery, verification, and processing, and Microsoft 365 for email delivery and storage. We also use PostHog to understand how visitors use the public website, such as pages viewed and traffic sources. These providers may process information outside Canada under their own security and privacy safeguards.

Inquiry information is retained only as long as reasonably necessary for the purpose it was collected, the resulting client relationship, and applicable legal or regulatory requirements. When it is no longer required, it is deleted or anonymized where practical.

You may ask to access or correct your personal information, withdraw consent to future use where applicable, or raise a privacy concern. Withdrawing consent may prevent us from responding to or continuing an inquiry.

For privacy questions or requests, contact [email protected].